Keith Shanks

What is your favourite part of working at Bnbhost?

The office atmosphere and the fast pace. Each day is different and always needs communication and team work to get all issues resolved, everyone mucks in regardless of their title in the company.

What does an average day looks like?

Setting up the daily jobs for our maintenance team, tying in with the cleaning team to go through the days check ins, contacting or replying to any client emails, scheduling any contractors to go out to jobs, creating new Airbnb lisitings and making sure that the evening team are kept in the loop when writing up handover notes.

What do you bring to the role?

Honesty and an upbeat attitude to making sure everyone has their issues or queries resolved. I also bring a solid stir to the role of coffee making.

What do you do in your spare time?

I love playing golf and watching my “sleeping giant” of a football team (not really). Outside of sport I enjoy taking new online courses and reading.