Creating a unique guest experience should be top of the list for hosts who want to stand out on the crowded Airbnb market. Nailing that unique experience is ultimately going to boost your positive reviews, reputation, and in turn, your income. Perhaps you are aiming for the all-important Superhost status?
Make your guests’ experience like no other with our quick tips below.
Offer welcome packs
Go that extra mile and offer your guests welcome packs on arrival. This is another small and effective gesture to make your guests feel at home. It doesn’t have to be anything too extravagant or pricey, it can be as simple as bottles water or a few snacks. Most importantly, be sure to include essential information such as emergency details and checkout instructions. As a host, it’s up to you to make sure your guests have an easy stay. It can be stressful when you arrive at a property and don’t know anything about it or the local area. Put yourself in guest’s shoes and help them to have an amazing stay!
Provide entertainment
For those cosy nights in, it’s wise to provide some entertainment for your guests, whether it’s having Netflix on your TV, board games, books, magazines or DVDs, to ensure they can fully enjoy their stay.
Complimentary amenities
Airbnb expect all hosts to provide their guests with essentials like toilet paper, soap, and clean bed sheets and towels – it goes without saying. However, we believe that you should raise the bar if you want to create an outstanding guest experience. Why not treat your guests to some relaxing bubble bath, mini toiletries, or think outside the box with an English language book for the overseas travellers? If you want to take it even further, you could make their stay luxurious with bathrobes and slippers for a one-of-a-kind stay. It’s the unique amenities that can make a guest’s stay more memorable, so if you believe you’re the hostess with the mostess, prove it! You can check out our full amenities check list here.
Offer local tips
Did you know that 78% of guests chose Airbnb so they can “live like a local”? Help your visitors discover the very best of your neighbourhood and be their invaluable insider with your knowledge and recommendations. Your guests are likely going to be unfamiliar with the area, so providing them with some local advice should really be a no-brainer. Have you got some favourite hidden gems in your neighbourhood that are worth screaming about? Feel free to share some of our team’s favourite bars and restaurants with your guests! We also have exclusive offers for your guests with the best bars, restaurants and tourist attractions in Glasgow, which is just another benefit of letting us manage your property.
At BNBHOST, we are dedicated to helping property owners maximise their short-term property rental opportunities, but we’re also experienced hosts ourselves, so we know how to keep guests happy.
If you believe you need help enhancing your Airbnb property to ensure your guests have the best stay, do not hesitate to get in touch with us today for an informal chat about how we can help.